Straight answers, no canned lines

Complete the form with your name, email, phone and a password. Dashboard access is immediate, and within 24 hours your personal manager calls to assist with activation.

To be over 18, a verified account with a document, and the opening deposit of your chosen plan. No prior experience or technical background is required.

No. The platform was built for people without experience: the engine analyses and executes under each strategy's rules, and your manager explains every feature before you use it alone.

Yes. The dashboard runs in mobile and desktop browsers with the same level of detail: deposits, strategies, reports and withdrawals from any device.

Account opening and maintenance are free. Trading is charged as a per-transaction commission of up to 0.58% plus the asset's spread, always shown before confirmation.

The dashboard details each trade with its fee and the weekly report totals the period's costs; the fees page summarises the conditions.

Yes, including the total capital. Risk is inherent to financial and crypto markets, and past results never guarantee future ones.

No serious platform guarantees profits. We automate analysis and execution; the outcome comes from the market and the risk you accept.

The strategies you activate execute their rules without intervention. You choose what to activate, the capital and the limits.

Yes: monitored assets and pairs, alerts by type and risk limits per strategy, all configured in the analysis panel.

Email and in-platform alerts to your configuration: executions, price moves you defined and strategy status changes.

Each strategy pauses individually and each alert type switches off separately. Nothing runs unless you enabled it.

Volatility, liquidity gaps, exchange counterparty risk, technical failures and phishing: the risk disclosure covers each one with practical recommendations.

No. It standardises execution. The volatility brake reduces exposure in extreme moves, but losses in a falling market are not cancellable by code.

Yes. Withdrawals run on the method's normal timeframe regardless of market conditions.

It is handled under the Privacy Policy and the Privacy Act: to operate your account, verify identity and meet legal duties. It is never sold.

2FA on, a unique password and regular review of active sessions. Verification codes are never shared with anyone, support included.

Funds operate in your linked exchange account through API keys with limited scope: the platform trades but cannot withdraw. Details on the security page.

Support plus identity verification restores access. During recovery, withdrawals are briefly limited for your protection.

By PayPal, Visa, Mastercard, Apple Pay or Google Pay. Deposits are free and land instantly, barring delays on the method's side.

PayPal within 24 hours; cards between one and five business days from approval.

Yes, per operation, shown when the request starts, with daily and monthly caps by verification level.

No. For security and AML reasons, withdrawals return through the original deposit method.

By email at <?= e(SUPPORT_EMAIL) ?>. Replies normally arrive inside the first business day, with security incidents and stuck withdrawals first.

Check the getting-started guide first; if it persists, describe the exact steps to support and receive the cause plus the fix, not a canned line.

Your assigned manager's details appear on the dashboard from activation; support routes your message when they are unavailable.

The getting-started guide walks through setup step by step, and crypto basics covers the essential concepts. Both were written for first-timers.

The calculator on the home page shows an illustrative scenario by amount and timeframe: an example, never a promise.